IT Solutions For Business
NETSUP — Reliable IT Management, Support & Maintenance
NETSUP provides end-to-end IT management, support and maintenance for businesses — from servers and networks to end-user devices, information security and backups, with clear response-time commitments.
What We Do
Our Services
IT Infrastructure Maintenance
Server management, local & wireless network administration, and monitoring with proactive maintenance to prevent downtime.
End-User Equipment Maintenance
Desktops, laptops, workstations, printers and scanners — kept running smoothly.
User Support
Phone support, remote assistance, and on-site visits for issues that can’t be solved remotely.
Information Security Management
User access management, security updates, initial incident handling, and ongoing recommendations to improve your security.
Backup Management
Oversight of existing backup systems, periodic integrity checks, and assistance with data recovery when needed.
Response Times
Service Level Agreement
Response times apply Sunday–Thursday, 08:00–16:00, excluding holidays and holiday eves.
Same Day
Critical / system-down issue
1 Business Day
Regular issue
3 Business Days
Service requests
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